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2018 CX Think Tank: Future Proofing Your CX Strategy with AI
July 17, 2018 @ 8:00 am - 11:00 amFree
Why You Should Attend!
As organizations move forward with their own digital revolution, A.I. has progressed to the front of the line in next-level technology implementation. As we see A.I.’s high-level impact on customer experience and engagement, executives must evaluate the broader trend of A.I. in order to determine best practices for overall growth for today and in the future. Part of planning for the future is knowing where you are today – how that matches up against others in your industry — and what actionable steps you can take to continue your evolution. Whether you are just starting your A.I. journey or well on the way to being a customer engagement innovator, building a CX strategy that will provide long-term competitive differentiation is on everyone’s mind. AI is helping companies of all sizes and in all industries keep pace with customer demands without burdening overworked call centers or busting budgets.
Join Argyle Executive Forum in partnership with Bold360 by LogMeIn in our 2018 CX Think Tank: Future Proofing Your CX Strategy with AI, as we discuss how AI is playing a key factor in helping companies create mature and innovative customer experiences. Other key topics we’ll discuss include:
- The broader trend of A.I. – impact on experience and engagement
- Your journey to customer engagement maturity – Strategies, developments, and how to get there
- Immature vs. high complexity customer engagement
- Implementing A.I. – the people, process, technology, and strategy